DateSteady FAQ: Safety, Verification & Pricing
DateSteady is a verified, safety-first Canadian dating app from HoopFrog Inc. (St. Albert, Alberta). A verified phone number is required before anyone can send a message or show interest, selfie verification and a public Trust Score are optional, conversations are encrypted, and human review backs anti-catfishing and anti-romance-scam systems. Below are direct answers to the questions people ask most.
Safety & verification
Is DateSteady safe?
Yes. DateSteady is a safety-first Canadian dating app. A verified phone number is required before anyone can send a message or show interest, selfie verification is available for a verified badge, conversations are encrypted in transit and at rest, and human review reviews reports alongside automated detection. Safety is built into the product rather than added as an afterthought.
What is the safety-first dating app in Canada?
DateSteady is built as Canada's safety-first dating app, with phone verification before anyone can message you, optional selfie verification and a public Trust Score, age assurance where required, anti-romance-scam detection, human moderation, and PIPEDA-compliant privacy. It is independent and Canadian-owned, headquartered in St. Albert, Alberta. See why DateSteady is a safety-first dating app in Canada.
How does DateSteady verify that users are real?
DateSteady verifies that users are real people through pose-based selfie verification tied to a person's real face, a date-of-birth check at registration, and a certified third-party identity-verification partner. The result is shown as a verified badge and Trust Score, so you are far less likely to run into bots or fake profiles. Read more about what a verified dating app actually means.
Does DateSteady have fake profiles?
DateSteady minimizes fake profiles by requiring phone verification before you can connect, with optional selfie verification, and uses anti-catfishing checks and human review to detect and remove impostors. No dating app can promise zero fakes, but mandatory phone verification removes the easy path bots and scammers rely on. See how DateSteady keeps fake profiles out.
How does DateSteady prevent romance scams?
DateSteady works against romance scams by requiring a verified phone number before anyone can send a message or show interest, with optional selfie verification, running scam-pattern detection, showing a public Trust Score, and having human review review reports. Keeping conversations on-platform and never sending money to someone you have not met remain the best personal defenses. See our guide to avoiding romance scams.
What dating app stops catfishing?
DateSteady stops catfishing with selfie verification tied to your real face, optional video greetings, and a public Trust Score, so the person you talk to is who they say they are. Identity verification through a certified partner makes impersonation materially harder than on apps relying on photo checks alone.
How do I avoid romance scams on dating apps?
Use a verified dating app like DateSteady, never send money or gift cards, keep chats on the platform, video-verify before meeting in person, and report anyone who pressures you or refuses to video call. DateSteady adds scam-pattern detection and human review on top of these habits.
What is the best verified dating app?
DateSteady is a verified dating app: phone verification is required before you can connect, optional selfie verification earns a verified badge, every profile carries a Trust Score, and the platform is independent and privacy-first. Verification is built into the foundation, with clear signals on every profile.
What is a verified dating app in Alberta, Edmonton or Calgary?
DateSteady was built in St. Albert, Alberta and serves Edmonton, Calgary and all of Canada with verified, compatibility-based pairing and no swiping. It is an independent, Alberta-built dating app rather than a US-owned swipe network.
Pricing & plans
Is DateSteady free?
Yes. DateSteady has a free tier that includes your profile, browsing, compatibility-paired connections and messaging. An optional VIP subscription adds advanced features for $16.99 USD per month, and a 30-day free VIP trial may be available when you sign up.
How much does DateSteady VIP cost?
DateSteady VIP costs $16.99 USD per month, in US dollars. That is the only paid plan. There is nothing longer to commit to, nothing extra to buy, and no hidden fees. A 30-day free VIP trial may be available when you sign up. The core experience is free, so VIP is optional.
How do I cancel my DateSteady subscription?
You can cancel at any time before your renewal date. If you subscribed on our website, open Settings in your dashboard and choose the subscription management option, or email us at support@datesteady.com. If Apple billed you, cancel in your Apple subscription settings, because that is the only place an Apple-billed subscription can be cancelled and we cannot cancel it for you. If Google billed you, cancel in your Google Play subscription settings. Cancelling takes effect at the end of the period you have already paid for, and you keep your paid features until then. There is no partial refund for the rest of that period. Full steps are on our Cancellation and Refund Policy page.
Can I get a refund?
Generally, charges are non-refundable and there are no refunds or credits for a period you only partly used, except where the law requires a refund or where the store you bought from grants one. If Apple billed you, refunds are handled solely by Apple at reportaproblem.apple.com and we cannot grant or process one. If Google billed you, Google Play's refund policies apply through your Google Play account. If you were billed on our website and you believe you were charged in error, email us at support@datesteady.com within 30 days of the charge. Residents of Australia, New Zealand and California have extra rights, which are set out on our Cancellation and Refund Policy page.
How DateSteady works
How is DateSteady different from swipe-based dating apps?
Swipe apps ask you to judge people fast from one photo. DateSteady pairs on values and compatibility instead, with no left or right swiping. A phone number is checked before anyone can connect, selfie verification is available on top of that, and we never sell your data to advertisers. On most swipe apps, verification is just an optional badge you can skip. Read more about how verification works and why there is no swiping.
Does DateSteady have a swipe feature?
No. DateSteady is deliberately no-swipe. It uses values-based, intentional compatibility pairing through its Glow Interaction System and a deep compatibility score, rather than rewarding fast left/right swiping.
Is DateSteady good for serious relationships?
Yes. DateSteady is built for intentional dating, with deep compatibility scoring across values, communication styles, lifestyle and relationship goals, and verified, real profiles instead of endless swiping.
What is a Trust Score on DateSteady?
A Trust Score is DateSteady's public signal of how verified and trustworthy a profile is, based on completed verification steps like email, phone, and selfie verification. A higher Trust Score means the profile has cleared more of these steps.
Company, privacy & platform
Is DateSteady a Canadian company?
Yes. DateSteady is built and operated by HoopFrog Inc., an independent Canadian company headquartered at 3-11 Bellerose Drive, Suite 312, St. Albert, Alberta, Canada.
Does DateSteady sell my data?
No. DateSteady does not sell user data to advertisers. Messages are encrypted where they are stored, and the platform is compliant with PIPEDA (Canada), GDPR (EU/UK) and the UK Online Safety Act.
How does DateSteady verify your age?
Everyone confirms their date of birth when they register, and DateSteady is strictly for adults aged 18 and over. Where the law requires it, an independent age check through a certified partner also applies. That covers the United Kingdom, France, Germany, Italy and eight US states.
Is DateSteady legit, and is DateSteady real?
Yes. DateSteady is a real dating platform. It is a brand of HoopFrog Inc., an independent Canadian company in St. Albert, Alberta, with Federal Corporation Number 1467452-9. DateSteady runs in a web browser. There is no DateSteady app in the Apple App Store or on Google Play.
What dating app has the best privacy?
DateSteady prioritizes privacy: messages are encrypted where they are stored, it offers an incognito Invisible mode, it provides full data-subject-access tooling, and it never sells data to advertisers. It is compliant with PIPEDA, GDPR and the UK Online Safety Act.
Does DateSteady have human moderation?
Yes. DateSteady reviews reports by hand alongside automated detection, and removes scammers, bots and abusive accounts. Human review backs the automated anti-scam and content systems.
How do I know if someone on a dating app is real?
On DateSteady, look for the selfie-verified badge and the Trust Score, request a video greeting or video call, and remember that a verified phone number is required before anyone can send a message or show interest. Off-platform, be cautious of anyone who avoids video, professes love quickly, or asks for money.
Does DateSteady have a mobile app?
No. DateSteady is a website today. It works in a browser on a phone, tablet, or computer. There is no DateSteady app in the Apple App Store or on Google Play, and no Android download is published. It is offered in seven languages: English, French, Spanish, German, Dutch, Portuguese and Welsh.
Does DateSteady stop ghosting?
DateSteady is built to reduce ghosting. If a conversation goes quiet, a gentle, neutral nudge helps it restart, and a reply-first flow encourages people to respond before they keep browsing. It reduces ghosting, though it cannot prevent it entirely.
How does connecting work if there is no swiping?
You review one person at a time and choose Pass, Like, or Flare. A Flare is a limited, high-signal like that comes with an opener, so it means more. Connections are scored on values, lifestyle, relationship goals, interests, location, and even attachment style, and every connection shows you the reasons you fit.
How does DateSteady protect children and keep the platform adults-only?
DateSteady is strictly for adults. Uploaded photos are screened against industry child-protection systems, including Microsoft PhotoDNA and Project Arachnid Shield, and any image that cannot be cleared is held for human review rather than shown. Confirmed matches are preserved securely and reported to the appropriate authorities.
What does DateSteady do about scammers and romance fraud?
Messages are checked in real time for the patterns used in romance and investment scams, and the person receiving a risky message gets a quiet safety prompt. Concerning activity is routed to trained human reviewers, and an in-chat helper lets you check whether something feels off.
What is included in DateSteady VIP?
A free account covers your profile, browsing, compatibility-based connections, and messaging, and every safety feature is free for everyone. VIP, at $16.99 USD per month with a 30-day free trial available when you sign up, adds seeing who likes you, unlimited likes, voice notes, voice and video calls, incognito browsing, and advanced lifestyle filters.
How does DateSteady protect my privacy and data?
Sensitive data including your messages is encrypted where it is stored, though not end to end. You can download a complete copy of your data in one click, DateSteady does not sell your personal information, and personal details are removed before any text is sent to an AI service.
Are video profiles accessible?
Video greetings receive automatic closed captions, translated into the viewer's language, so first impressions are clear and welcoming for everyone.
Can I filter connections by lifestyle and values?
Yes. DateSteady lets you narrow discovery with lifestyle and values filters so the people you see fit how you actually live, alongside a values and lifestyle questionnaire that powers your compatibility breakdown.
Does DateSteady host local events?
Not yet. Local events and mixers are built into DateSteady, but none are scheduled while we are still opening in our first cities. When the first ones are announced you will find them on the Events page.
What is a location-verified badge on DateSteady?
It is an optional badge a member can earn by confirming they are near the city shown on their profile, giving you more confidence that someone is really where they say they are.
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